Reviews AI allows you to connect multiple review platforms and manage them from one centralized dashboard. Once connected, reviews automatically sync so you can monitor and respond using AI.
Supported Review Platforms
Platform | Connection Method | AI Reply Support |
Google Business Profile | OAuth (Sign in with Google) | ✅ Direct reply via dashboard |
OAuth (Sign in with Facebook) | ✅ Direct reply via dashboard | |
Zillow | Profile URL | 🔗 Link-out |
G2 | API Key + Product ID | 🔗 Link-out |
Google Play | Service Account JSON Key | 🔗 Link-out |
Apple App Store | App Store ID | 🔗 Link-out |
Google Business Profile
Item | Details |
Connection Type | OAuth |
Reply Support | Direct Reply |
What Syncs | Star rating, reviewer name, review text, existing replies |
Requirements | Must be Owner or Manager of the Business Profile. Location must be verified. |
How to Connect
Click Connect next to Google.
Sign in with the Google account that manages your Business Profile.
Grant ClickGrow permission to read reviews and post replies.
Select the location you want to connect.
Item | Details |
Connection Type | OAuth |
Reply Support | Direct Reply |
What Syncs | Facebook reviews and recommendations |
Requirements | Must be Admin or Editor of the Facebook Page. Reviews must be enabled. |
Permissions Requested
Permission | Purpose |
View your Pages | Allows platform connection |
Read reviews | Syncs reviews into Reviews AI |
Post replies | Allows AI responses to be published |
How to Connect
Click Connect next to Facebook.
Sign in to Facebook.
Grant access to your Page.
Select the Page you want to connect.
Zillow
Item | Details |
Connection Type | Profile URL |
Reply Support | Link-out |
What Syncs | Zillow agent reviews |
Requirements | Must have a public Zillow agent profile with reviews |
Example Profile URL
https://www.zillow.com/profile/YourName/
How to Connect
Click Connect next to Zillow.
Enter your Zillow agent profile URL.
Confirm your profile.
G2
Item | Details |
Connection Type | API Key + Product ID |
Reply Support | Link-out |
What Syncs | Syndicated reviews for your product |
Requirements | G2 Developer Portal access and product listing |
How to Connect
Click Connect next to G2.
Enter your G2 API Key.
Enter your Product ID.
Optionally add a product display name.
Google Play
Item | Details |
Connection Type | Service Account JSON Key |
Reply Support | Link-out |
What Syncs | App reviews from Google Play |
Requirements | Published app, Android Publisher API enabled, service account with reply permission |
Setup Steps
Step | Action |
1 | Enable Google Play Developer API |
2 | Create service account in Google Cloud |
3 | Invite service account in Play Console |
4 | Upload JSON key to Reviews AI |
5 | Enter app package name |
Apple App Store
Item | Details |
Connection Type | App Store ID |
Reply Support | Link-out |
What Syncs | Public App Store reviews via RSS feed |
Requirements | App must be published on Apple App Store |
How to Connect
Click Connect next to Apple App Store.
Enter your App Store ID from App Store Connect.
Reply Types Explained
Reply Type | Platforms | How It Works |
Direct Reply | Google, Facebook | AI writes and publishes responses automatically or queues them for approval |
Link-out | Zillow, G2, Google Play, Apple App Store | AI generates the response and provides a link so you can post it manually |
Managing Integrations
View Connected Platforms
Location |
Settings → Integrations |
Disconnect a Platform
Step | Action |
1 | Open Settings → Integrations |
2 | Click Disconnect next to the platform |
3 | Confirm the disconnection |
⚠️ Important: Disconnecting a platform permanently deletes all synced reviews from Reviews AI. This cannot be undone.
Reconnecting a Platform
Follow the same steps used during the initial connection. Reviews will begin syncing again from scratch.
How Review Syncing Works
Feature | Details |
Initial Sync | Imports existing reviews when connected |
Ongoing Sync | Runs automatically every 10 minutes |
Duplicate Prevention | Reviews matched using unique IDs |
Status Indicators | Idle, Syncing, Failed |
Frequently Asked Questions
Question | Answer |
Can I connect multiple locations or pages? | Yes. Multiple Google locations or Facebook Pages can be connected. |
How long does the first sync take? | Usually a few minutes, longer for large review histories. |
What does Link-out mean? | AI generates the response and provides a link so you can paste it directly on the platform. |
Will disconnecting delete my platform reviews? | No. It only removes synced data inside Reviews AI. |
Do I need paid accounts? | No. Integrations work with standard platform access. You only pay credits for AI-generated responses. |