ClickGrow

Reviews AI allows you to connect multiple review platforms and manage them from one centralized dashboard. Once connected, reviews automatically sync so you can monitor and respond using AI.

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Sign in with the Google account that manages your Business Profile.

Grant ClickGrow permission to read reviews and post replies.

1. Click Connect next to Google.
2. Sign in with the Google account that manages your Business Profile.
3. Grant ClickGrow permission to read reviews and post replies.
4. Select the location you want to connect.

1. Click Connect next to Facebook.
2. Sign in to Facebook.
3. Grant access to your Page.
4. Select the Page you want to connect.

⚠️ Important: Disconnecting a platform permanently deletes all synced reviews from Reviews AI. This cannot be undone.

Follow the same steps used during the initial connection. Reviews will begin syncing again from scratch.

Learn how to connect your review platforms to Reviews AI so you can monitor and respond to all reviews from one dashboard.

Reviews AI — Integrations Guide

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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Platform	Connection Method	AI Reply Support
Google Business Profile	OAuth (Sign in with Google)	✅ Direct reply via dashboard
Facebook	OAuth (Sign in with Facebook)	✅ Direct reply via dashboard

Item	Details
Connection Type	OAuth
Reply Support	Direct Reply
What Syncs	Star rating, reviewer name, review text, existing replies
Requirements	Must be Owner or Manager of the Business Profile. Location must be verified.

Item	Details
Connection Type	OAuth
Reply Support	Direct Reply
What Syncs	Facebook reviews and recommendations
Requirements	Must be Admin or Editor of the Facebook Page. Reviews must be enabled.

Permission	Purpose
View your Pages	Allows platform connection
Read reviews	Syncs reviews into Reviews AI
Post replies	Allows AI responses to be published

Reply Type	Platforms	How It Works
Direct Reply	Google, Facebook	AI writes and publishes responses automatically or queues them for approval

Reviews AI — Integrations Guide

Supported Review Platforms

Google Business Profile

How to Connect

Facebook

Permissions Requested

How to Connect

Reply Types Explained

Managing Integrations

View Connected Platforms

Disconnect a Platform

Reconnecting a Platform

How Review Syncing Works

Frequently Asked Questions

Step	Action
1	Open Settings → Integrations
2	Click Disconnect next to the platform
3	Confirm the disconnection

Feature	Details
Initial Sync	Imports existing reviews when connected
Ongoing Sync	Runs automatically every 10 minutes
Duplicate Prevention	Reviews matched using unique IDs
Status Indicators	Idle, Syncing, Failed

Question	Answer
Can I connect multiple locations or pages?	Yes. Multiple Google locations or Facebook Pages can be connected.
How long does the first sync take?	Usually a few minutes, longer for large review histories.
What does Link-out mean?	AI generates the response and provides a link so you can paste it directly on the platform.
Will disconnecting delete my platform reviews?	No. It only removes synced data inside Reviews AI.
Do I need paid accounts?	No. Integrations work with standard platform access. You only pay credits for AI-generated responses.